Frequently Asked Questions
Find answers to common questions about our tools and services
Do your power tools come with a warranty?
Yes, all power tools sold by Tool Mart Inc. include a minimum 1-year manufacturer warranty covering defects in materials and workmanship.
Can I purchase replacement parts through your store?
We stock a wide variety of common replacement parts, including batteries, blades, and drill bits. For specific mechanical components, please contact our support team.
Are the tools you sell suitable for professional contractors?
Absolutely. We carry a curated selection of both professional-grade equipment for job sites and high-quality tools for DIY enthusiasts.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's tracking portal.
Do you offer bulk discounts for large construction projects?
Yes, we offer volume pricing for bulk orders. Please reach out to our sales department for a customized quote.
What should I do if a tool arrives damaged?
Please inspect your delivery immediately. If an item is damaged, contact us within 48 hours so we can arrange a replacement at no cost to you.